A large enterprise wanted more meaningful employee feedback. Traditional survey tools lacked anonymity and real-time reporting, preventing leadership from taking swift, data-driven action. By combining custom LimeSurvey questionnaires with Apache Superset dashboards, we delivered powerful insights that propelled immediate organizational improvements.
Leadership is only as effective as the information they have at their fingertips. When employees can voice their opinions anonymously, management can uncover genuine sentiments and pain points. Our tailored solution transformed employee surveys from a static process into an interactive, real-time feedback loop.
The Challenge
- Fragmented Feedback: Existing surveys weren’t robust enough to handle conditional logic or custom branding, making employee engagement low.
- Delayed Insights: Even when data was gathered, leadership lacked a dynamic way to interpret and act on emerging trends.
- Privacy Concerns: Employees feared retaliation when feedback wasn’t guaranteed to be anonymous, skewing the honesty of survey responses.
What We Did
- Custom LimeSurvey Build: We implemented a fully branded LimeSurvey environment with conditional question paths, Likert scales, and open-ended comments. Each survey was anonymized to encourage honest feedback.
- Real-Time Dashboards: Using Apache Superset, we created a suite of dashboards accessible to both corporate teams and facility managers. Each manager saw only relevant data for their facility, while corporate could roll up results for a birds-eye view.
- Automated Data Refresh: We integrated the survey database with Superset to provide near real-time insights. As soon as responses were submitted, charts and metrics were updated accordingly.
35% Uptick in Participation
Improved user experience and guaranteed anonymity led to a significant jump in survey completion rates.
Faster Problem Identification
Leadership identified areas of dissatisfaction 50% faster, enabling proactive interventions
Targeted Action Plans
Facility managers could address issues unique to their locations in real time, boosting morale and satisfaction scores.
